Title CUSTOMER SERVICE EXECUTIVE
Reference No CMO-21
Summary  
Ability to work under pressure.
Respond to customer's complaint and pick up customer's calls.
Resolve customer's issues as quick as possible.
NIM is an Added Advantage.
 
Responsibilities  
Resolving Customer Complains, queries.and making recommendations on how to.prevent future occurrence.
Keep Customer Data Base at all.times.
Developing Relationship with all.customers.
Developing Simple and workable.Customer Feed back.
Develop and Maintain Customer.Reward System and Plan.
Develop and Maintain "Know Your.Customer" policy.
Maintain a bulk SMS system for.easy client communication.
Maintain Relationship with vendors.on customer relations and other issues.as may be assigned.
Client Visitation.
Develop Customer Appreciation.program.
To undertake such other Duties as.Required and Commensurate with the Grade.and Title of the Job.
   
Requirements  
HND/B.Sc in related course. Candidate must have 3 years cognate experience.
 
Location: Lagos/Abuja/Ph Apply Before   11/30/2018